Compliance

We operate within a strict compliance and governance framework aligned with regulatory, ethical and ESG standards. Our approach includes robust due diligence, Know Your Customer (KYC) and Know Your Product (KYP) processes, as well as disciplined quality control across refining and laboratory operations — reinforcing our position as a responsible precious metals refinery.

Sustainability & ESG

We are committed to responsible, ethical and sustainable precious metal sourcing and refining. Sustainability and ESG principles are embedded across our governance, environmental management, health and safety, and responsible supply-chain practices.

We are committed to responsible, ethical and sustainable precious metal sourcing and refining. Sustainability and ESG principles are embedded across our governance, environmental management, health and safety, and responsible supply-chain practices.

Responsible Sourcing & Due Diligence

We apply rigorous due diligence processes to ensure that all Gold, Platinum Group Metals (PGMs) and Silver are responsibly sourced, fully traceable and compliant with applicable regulatory and ethical standards.

Our framework aligns with internationally recognised guidelines, including:

  • OECD Due Diligence Guidance
  • Responsible Jewellery Council (RJC)

Kusasa Refining is an RJC member, accredited against both standards.

While not accredited by the LBMA or LPPM, our internal due diligence, KYC, KYP, AML and traceability policies and procedures are benchmarked with their Responsible Sourcing requirements where applicable.

Environmental Management

Environmental responsibility is integral to our refining operations. We maintain structured environmental management controls focused on responsible resource use, pollution prevention, waste management, legal compliance and continual improvement across our precious metals refining activities.

Health, Safety & People

The health and safety of our people is non-negotiable. We operate under a certified Occupational Health and Safety Management System, proactively identifying and managing risk to ensure a safe working environment within our Gold, Platinum Group Metals and Silver refining and laboratory operations.

Governance & Ethics

Strong governance underpins our ESG framework. This is supported by structured policies, independent audits and clear accountability, ensuring ethical conduct, transparency and long-term value creation for our stakeholders.

Accreditation

Kusasa Refining is accredited by independent organisations, underscoring our adherence to rigorous standards of integrity, governance and operational excellence across precious metals buying, refining and selling.

We are benchmarked to the standards and policies of the following international organisations:

  • Organization for Economic Cooperation and Development (OECD)
  • London Bullion Market Association (LBMA)
  • London Platinum and Palladium Market (LPPM)

Certification

ISO 14001: Environmental Management Systems

ISO 45001: Occupational Health & Safety Systems

ISO 9001: Quality Management Systems

ISO 17025:2017 Testing Laboratory

Policies

Supply Chain Policy

SHEQ Policy

Laboratory Quality Policy